Shipping Information

We can ship worldwide from our location in Parksville or Errington, Vancouver Island, Canada. For orders to countries other than Canada please contact me for a Shipping rate estimate. At checkout, you will be provided with one or more shipping options from which to select, before proceeding with your order.

We typically ship via Canada Post using the recommended delivery services listed below, however you may select a different service level at checkout (for example, if you wish to pay more for faster delivery). All delivery services, except “International Surface”, include online tracking and delivery confirmation. You will receive a tracking number with your shipping confirmation email that you can use to track the progress of your shipment. Orders shipped by “International Surface” delivery service cannot be tracked once they leave our facility, and therefore we do not accept responsibility for non-delivery.

Recommended Delivery Services
Within Canada:  “Expedited Parcel”
To USA:               “Tracked Packet USA”
International:      “Tracked Packet International”

We typically fill and ship orders within 1 business day, provided that the items are in stock. If your order if not immediately available we will contact you as soon as possible. Canada Post shipping times are typically 2-4 business days within British Columbia, 4-7 business days to elsewhere in Canada, 4-8 business days to USA, and 6-10 business days, or more, for international orders.

In general, international shipments aren’t a problem, however packages can get stuck in customs sometimes for weeks. We have no control over customs delays. Nor can we guarantee that you will or will not be charged any import duties or taxes when the parcel reaches its destination country.